![]() Of those disputes, 16 were validated, and those violations were dismissed.Ĭontact Getting Around at or c/o the Chicago Tribune, 435 N. Nearly 900 tollway users who found the website have viewed more than 3,000 license images, resulting in 38 disputes being filed via the Web, officials said. The new website to dispute violations went live earlier this month, to allow for testing and ensure the system could handle high volumes of visitors, officials said. Of those, about 2.7 million toll violations were sent notices, and the number of incidents dismissed because of bad or missing images or incorrect plates totaled 5,423. So far this year, the toll authority has processed more than 189 million toll transactions, according to tollway records. ![]() "We estimate that approximately 1 percent of the (license) images reviewed through the violation process to date have included an error," said tollway spokeswoman Joelle McGinnis. Tollway officials say they are confident that their system of identifying missed tolls is accurate and as close to flawless as humanly possible. Notification of the decision is sent by email after the dispute has been reviewed by tollway staff, officials said. It also can be accessed by going first to, then clicking on "Toll Violations'' under the heading "Roads & Tolls Information.'' Users then must click on "How can I review my toll violation images?'' then "Enter the violation database.''Ī notice or case number, along with your vehicle license plate, is needed to proceed and file the dispute electronically via the Web. The direct link to the feature for disputing toll violations online is. To access your Invoice/Violation/Toll Bill, enter your Invoice/Violation/Toll Bill Number AND License Plate Number: noticenumber. Each violation is assigned a notice number, and it includes a photograph of the license, the date and time of the missed toll, the location and the lane type, such as a tollbooth or open-road tolling. As chief of the Tollway Department of Diversity and Strategic. That leader is Terry Miller, who was recognized by Crain’s Chicago Business as one its notable leaders in diversity, equity and inclusion. Under the tollway's missed-toll enforcement policy, violation notices are sent to the registered owners of vehicles after three violations in a two-year period. But it takes a one-of-a-kind leader to ensure that inclusion is the foundation of everything the Illinois Tollway does to achieve that success. The new online system to dispute potentially bogus toll violations "provides a good check for us to make sure that all the work on our side is being done correctly,'' Lafleur said.
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